CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.
The following items are subject to a 20% restocking fee.
For returns and exchanges fill out our request form.
|What is the CafePress.com Satisfaction Guarantee?|
|How do I return or exchange my order?|
|Why isn't an order placed through my shop showing up in my CafeCash yet?|
|What is your backorder policy?|
|My mug arrived broken. What do I need to do to get a new one?|
|What is included in your base price?|
|How much can we charge for items in our shop?|
|Can you send me a catalog?|
|How do I create my own custom product?|