CafePress.com offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, please contact us to fill out a request form, and we will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.
For returns and exchanges fill out our request form.
|How do I return or exchange my order?|
|What is the CafePress.com Satisfaction Guarantee?|
|My mug arrived broken. What do I need to do to get a new one?|
|What is your backorder policy?|
|What is included in your base price?|
|Why isn't an order placed through my shop showing up in my CafeCash yet?|
|How much can we charge for items in our shop?|
|How do I create my own custom product?|
|When do I get paid my royalties?|